1. Information We Collect
Black Shield Cyber Intelligence collects information necessary to provide our investigation and recovery services. This includes:
- Personal identification information (name, email, phone number, address)
- Case-related information (fraud details, financial records, transaction histories)
- Communication records (messages, emails exchanged through our platform)
- Documents uploaded to our secure document vault
- Technical data (IP address, browser type, usage analytics)
2. How We Use Your Information
We use your information to:
- Conduct financial investigations and asset tracing
- Communicate with you about your case progress
- Facilitate referrals to qualified legal partners
- Process payments and generate invoices
- Improve our services and client experience
- Comply with legal obligations and regulatory requirements
3. Data Security
We implement industry-standard security measures including encryption at rest and in transit, role-based access controls, regular security audits, and secure data backup procedures. Our client portal uses TLS encryption and secure authentication protocols.
4. Data Sharing
We do not sell or rent your personal information. We may share information with:
- Affiliated legal partners (with your consent, as part of case proceedings)
- Law enforcement agencies (when required by law or court order)
- Service providers who assist in our operations (under strict confidentiality agreements)
5. Data Retention
We retain case-related data for the duration required by applicable regulations and our professional obligations. Upon case closure, files are archived securely and retained in accordance with our data retention policy. You may request deletion of your personal data subject to our legal retention requirements.
6. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data. You may also have the right to object to or restrict certain processing. To exercise these rights, contact us at support@blackshieldintelligence.com.
7. Cookies
Our website uses cookies for authentication, preferences, and analytics. Please see our Cookie Policy for details.
8. International Transfers
As we operate globally, your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for all international data transfers.
9. Contact
For privacy-related inquiries, contact our Data Protection team at support@blackshieldintelligence.com.